Installing High Priority Update for Windows XP Media Center Edition

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Installing High Priority Update for Windows XP Media Center Edition

Posted by jmspence on 7 Sep 2012 9:22 PM

I had to restore my Dell system back to the way it was when it came from the factory.? I have applied all of the Windows Updates that it finds except one:? KB973768 and it keeps failing.? The log file tells me that it is missing a prerequisite.? I have tried the solutions I have found on MS's website but they did not help.? How can I tell what the prerequisite(s) are for this update.? When it fails I receive error 8007F0F4,? Any help would be GREATLY APPRECIATED!!!!!!!!!!!!!

Thank you,

Jason

All Replies

• Hi Jason,

  I have researched and found this link which has several reviews and suggested answers. The ?KB973768 update could be uninstalled from Add/Remove programs and there is a registry fix to force install this update. Try reading this:

  forums.cnet.com/.../can-t-install-kb973768

  Before the registry is edited I would recommend to back up the registry. To back up registry use the below link:

  windows.microsoft.com/.../Back-up-the-registry

  Do reply with the results.

  Thanks and Regards
  Satya P
  #iworkfordell

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Source: http://en.community.dell.com/thread/20180226.aspx

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